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Writer's pictureShaurya Vivek

LGBTQIA+ Inclusion in Indian Workplaces: Celebrations vs. Reality


Introduction

Pride Month celebrates LGBTQIA+ culture and experiences. Companies often adorn their logos in rainbow hues and launch initiatives aimed at the community. But does this reflect ground-level change or mere surface-level gestures?


Note: LGBTQIA+ is an acronym that stands for lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual. The "+" represents other identities that are not explicitly included in the acronym, such as non-binary and pansexual. 


Experiences of Queer Employees

  • Sauvik Acharjee, a 33-year-old writer & marketer, highlights ongoing issues despite changes. He has faced pay disparities, slurs, and judgments based on his sexuality. He emphasizes that while things have changed, the extent remains uncertain.

  • Pronouns like She/her, He/they, He/him, They/them are becoming more common in LinkedIn profiles and email signatures, reflecting a shift towards inclusivity.

  • Equal opportunity mentions in job descriptions indicate an employer’s commitment to unbiased treatment regardless of sexual orientation, gender identity, race, religion, caste, or creed.


Corporate Initiatives and Changes

  • Anjana Berkmans, a talent acquisition consultant at Philips India, notes significant changes. More transgender individuals are now employed across both government and private sectors. She shares her struggle before coming out as trans and highlights the visible encouragement of diversity in companies today.

  • The 2018 reading down of Section 377 of the Indian Penal Code marked a turning point, providing legal protections and paving the way for progressive policies within companies. This legal shift has opened doors for LGBTQIA+ individuals, providing a baseline of security in the workplace.

  • Sonica Aron, founder at HR advisory firm Marching Sheep, emphasizes the importance of legal protection for LGBTQIA+ individuals in the workplace. She points out that while legal changes provide security, true inclusivity requires more comprehensive cultural shifts within organizations.


Challenges and Persisting Issues

  • Nikhil Gawade, HR business partner at Philips India, feels more comfortable sharing his identity due to protective policies but acknowledges the ongoing fear of discrimination. He shares experiences of being discouraged from revealing his identity during job interviews.

  • Nithin Raj and Hemanth Bhargav share experiences of bullying and degrading comments in less inclusive environments. Raj, who started working in an MNC in 2014, notes that Diversity, Equity, and Inclusion (DEI) initiatives were almost non-existent back then. Moving to a smaller organization in a Tier-2 city exposed him to constant jokes and degrading comments about the queer and trans community.

  • Debolina Dutta, professor of practice – organizational behavior & HRM at IIM Bangalore, points out that legal changes often do not translate into immediate societal or attitudinal shifts. India's cis-hetero normative culture is still reflected in workplace policies and practices, limiting the effectiveness of legal protections.


Surface-Level Gestures vs. True Inclusivity

  • Hemanth Bhargav criticizes the temporary nature of inclusivity during Pride Month, questioning the authenticity of corporate commitments. He highlights that once July 1 hits, the celebratory mood of Pride Month fades, and things revert to their usual state.

  • Homophobic or transphobic jokes, though against policy, still create hostile work environments. Instances like Ola CEO Bhavish Aggarwal's controversial LinkedIn post illustrate ongoing challenges. Aggarwal's post, which criticized the use of pronouns and was later taken down by LinkedIn, shows that even at the highest levels, there is resistance to inclusive practices.


Statistics on Non-Inclusive Behaviors

  • Deloitte’s 2023 LGBT+ inclusion survey revealed that 70% of queer employees in India experienced non-inclusive behaviors, compared to a global average of 42%. This highlights the significant gap in inclusivity within Indian workplaces.

  • Less than half of queer employees are out with all colleagues, primarily due to fears of being treated differently. The survey found that concerns about being treated differently keep many from being open about their identity at work.


Corporate Actions and Recommendations

  1. Dismantle the Glass Ceiling: Seek diverse talent across all levels, focusing on skills and qualifications, not just sexual orientation or gender identity.

  2. Foster Visibility: Create inclusive environments with supportive infrastructure, unconscious bias training, and celebration of diversity. Providing inclusive washrooms, implementing trans-friendly dress codes, and supporting LGBTQIA+ employee resource groups are essential steps.

  3. Policies with Pride: Establish gender-inclusive sexual harassment policies and include queer individuals in harassment committees. Current policies often fall short, and companies need to ensure that their policies are truly inclusive and protective.

  4. Benefits for All: Ensure equal coverage for all employees, including same-sex partners and families. Many companies offer health insurance that excludes same-sex partners, and updating benefit policies to be inclusive is crucial.

  5. Sensitization Beyond Pride: Invest in comprehensive sensitization programs throughout the year, addressing unconscious biases. Moving beyond performative Pride Month events to year-round training is essential for creating a truly inclusive environment.

  6. Champion Education and Awareness: Provide ongoing training for all levels, empowering employees to report discrimination. These programs should create a more informed and respectful work environment.

  7. Listen, Learn, and Adapt: Conduct regular surveys and hold open discussions with LGBTQIA+ employees to continuously improve inclusivity initiatives. A feedback loop allows companies to address shortcomings and make meaningful changes.


Conclusion

  • By prioritizing these steps and actively listening to the LGBTQIA+ community, companies can move beyond rainbow washing and create workplaces where everyone feels valued, respected, and empowered

  • True inclusivity requires a cultural shift, not just policies and temporary gestures. Employers must foster an environment where diversity is celebrated year-round, and all employees feel safe and supported. 

  • It’s crucial to engage in continuous learning and adaptation, ensuring that inclusivity efforts are effective and meaningful. Creating a genuinely inclusive workplace is not only beneficial for employees but also enhances the overall productivity and reputation of the organization.



Note: In this CAPF essay, the world limit has been crossed to give you more information, you can take relevant portions as per your need. Further, we have given subheadings for your reference. When you write in the UPSC exam, you don't need to do that.

Importance for Competitive Exams





  • This article is crucial for UPSC CAPF, Assistant Commandant, and other competitive exams such as UPSC CSE, CDS, NDA, SSB Interview, AFCAT, IAS, and IB ACIO

  • Understanding the dynamics of LGBTQIA+ inclusion in the workplace is essential for current affairs preparation. The information aligns with the UPSC CAPF AC syllabus 2024, providing valuable content for essay writing, Group Discussions, and Interviews

  • Knowledge of such significant social issues enhances analytical skills and aids in crafting well-rounded responses, making it indispensable for success in these exams.

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